Outlined below is our generous and detailed return policy along with return procedure details. Please read carefully before you place your first order. We do not make exceptions to our return policy.
EXCHANGES are easy, just place a new order and we will credit your original method of payment on your returned order.
FULL PRICE ITEMS
Must be postmarked within 14 business days of receipt to receive a credit to your original method of purchase.
Refund or Store Credit (Your Choice)
Shipping Costs are never refunded. If you received free shipping the shipping charge will be taken out of your return credit.
If you received free shipping on you order, and return the entire order a minimum of $7.50 will be deducted from your return.
Heavier items such as Petunia Pickle Bottom Diaper Bags that receive free shipping will have a minimum shipping of $7.50 or a maximum of $15.OO deducted from your credit. We only deduct the actual shipping cost if over $7.50.
SALE or TRENDI SAVINGS ITEMS
Must be postmarked within 14 days of receipt to receive a store credit.
Store Credit ONLY
Shipping Costs are never refunded. If you received free shipping the shipping charge will be taken out of your return credit.
FINAL SALE NO RETURN Items are just that. These items have been deeply discounted and we do not accept returns or exchanges on these items. If you have any questions on these items please call, email or use our live chat before placing your order.
PREORDER ITEMS
Must be postmarked within 14 days of receipt to receive a store credit.
Store Credit
Bear Feet Shoes are not refundable. Exchange Only.
Shipping Costs are never refunded. If you received free shipping the shipping charge will be taken out of your return credit.
SPECIAL ORDER ITEMS
You may not Cancel a Special Order
NO REFUNDS
Shipping Costs are never refunded. If you received free shipping the shipping charge will be taken out of your return credit.
SPECIAL OCCASION, SWIMWEAR, HOLIDAY, COSTUMES and BIRTHDAY
examples:Halloween Costumes, Birthday Dresses, Holiday Clothing, Swim suits, Special Occasion Dresses such as Kaiya Eve, Biscotti or Luna Luna Copenhagen.
Must be postmarked within 7 days of receipt to receive a SIZE EXCHANGE ONLY.
SIZE EXCHANGE ONLY
New Order Placed for New Size.
Shipping Costs are never refunded.
BEAR FEET SHOES
Must be postmarked within 7 days of receipt to receive a size exchange only
Size Exchange Only
You are NOT permitted to CANCEL Pre Orders or Special Orders (we special order these items for you.)
Bear Feet Special Orders and Pre Orders can take up to 6 weeks for delivery.
Shipping Costs are never refunded. If you received free shipping the shipping charge will be taken out of your return credit.
PLEASE, DO NOT USE BOX AS SHIPPING BOX TO EXCHANGE SHOES, if you do we cannot resell them and you will only receive a store credit.
SWIMSUITS, UNDER GARMENTS, SOCKS
NOT RETURNABLE or EXCHANGEABLE
RETURN DETAILS
We do not accept merchandise that has been washed, worn , smells of smoke, food or pet odors, soiled or damaged. Returned merchandise MUST BE in re-saleable condition. Merchandise must be returned in original packaging and tags intact to receive complete credit. Returns should be handled with care by you. If they arrive to us in poor condition and we have to steam or dry clean the item you will be charged a 25% restocking fee on each item. Please consider this when choosing to send delicate items back in a mail bag.
EXCHANGES are easy, just place a new order and we will credit your original method of payment on your returned
order.
HOW DO I MAKE MY RETURN OR EXCHANGE?
Call toll free at 866*873*6342 to obtain a Return Authorization Number, or email us at returns@trenditikes.com.
Place your new order online if you are making an exchange.
We will ship your new order right away and your returned ordered will be refunded to the original method of payment.
RETURN ADDRESS
trenditikes
RA#___________
RETURNS DEPARTMENT
14655 Tiger Tail Road
Apple Valley Ca 92307
* We recommend that you use some type of delivery confirmation on your return package.
RETURNS CAN TAKE 2 WEEKS TO PROCESS ONCE RECEIVED, although returns are currently being processed within 2 days of our receipt.
Please feel free to contact us if you have any questions about or return policy outlined above.
We do not offer price adjustments.
Only one coupon may be used on each order.
